Maintaining operational efficiency is crucial in today's fast-paced business environment. For businesses relying on label printers, barcode scanners, and mobile computers in their supply chain, any downtime can lead to significant disruptions. That's where Bidvest Mobility's Active Care Packages come into play, ensuring your equipment stays in optimal condition and your operations run smoothly.
What Are Bidvest Mobility Active Care Packages?
Bidvest Mobility's Active Care Packages are comprehensive service and maintenance plans designed to keep your supply chain equipment functioning at its best. These packages offer a range of benefits, including proactive maintenance, rapid response times, and expert support, tailored to meet the specific needs of your business.
Key Benefits of Active Care Packages
Proactive Maintenance:
Regularly scheduled maintenance checks to prevent issues before they arise.
Ensures your equipment operates efficiently, reducing the risk of unexpected breakdowns.
Rapid Response:
Quick turnaround times for any maintenance or repair needs.
Minimizes downtime, keeping your operations running without interruption.
Expert Support:
Access to a team of highly trained technicians with extensive knowledge of your equipment.
Receive guidance and troubleshooting assistance whenever needed.
Cost Savings:
Predictable maintenance costs help in budgeting and financial planning.
Reduces the likelihood of costly emergency repairs and equipment replacements.
Enhanced Equipment Lifespan:
Regular upkeep extends the lifespan of your label printers, barcode scanners, and mobile computers.
Maximizes your return on investment by keeping your equipment in top shape for longer.
Active Care Packages Overview
1. Active Care Copper Plan
PM Only
Benefits:
1 to 12 preventative maintenance services annually.
Comprehensive evaluation and feedback on fleet performance.
Thorough strip-down and cleaning of all units
Ideal for: Clients seeking proactive maintenance services to ensure peak efficiency.
2. Active Care Bronze Plan
Labour Only
Benefits:
Call-out services and expert labour assistance.
Travel provisions
8-hour response time for emergencies
Ideal for: Companies requiring specialized labour expertise to maintain uninterrupted operations.
3. Active Care Silver Plan
Parts Only
Benefits:
Comprehensive parts coverage with next-business-day delivery
Dedicated helpdesk support
Ideal for: Clients with their technical teams needing reliable parts sourcing.
4. Active Care Gold Plan
Extended Cover
Benefits:
Extended parts coverage
7-day turnaround on in-house repairs
Robust coverage of manufacturing defects
Ideal for: Clients seeking an elevated level of assurance and operational efficiency
5. Active Care Titanium Plan
Onsite Collections & Returns
Benefits:
Onsite collections and returns within the warranty period
Seamless and convenient service experience
Ideal for: Clients needing efficient onsite repairs for warranty-related issues.
6. Active Care Tungsten Plan
The Popular One
Benefits:
Call-outs, labour, travel, and spare parts included
4-hour onsite response time
Three preventative maintenance services annually
Ideal for: Larger enterprises requiring real-time support and comprehensive service.
7. Active Care Platinum Plan
Leading Honeywell Vocollect Voice Partner
Benefits:
Onsite or standby support 24/7
Full maintenance coverage
Active Device Management Software
Ideal for: Clients needing elite support with continuous device management for peak performance
Tailored Solutions for Your Business
At Bidvest Mobility, we understand that every business has unique requirements. Our Active Care Packages are customisable, allowing you to choose the level of support that best fits your needs. Whether you require basic maintenance or comprehensive coverage, we have a solution that will provide peace of mind and ensure your equipment's reliability.
Why Choose Bidvest Mobility?
Proven Expertise: With years of experience servicing and maintaining mobility equipment, we have the knowledge and skills to effectively support your business.
Customer-Centric Approach: We prioritise your needs, offering flexible solutions and responsive service to meet your specific requirements.
Comprehensive Coverage: Our Active Care Packages cover a wide range of equipment, ensuring that all your critical devices are protected and maintained.
Real-World Impact
Imagine the impact of reduced downtime and improved equipment reliability on your business operations. With Bidvest Mobility's Active Care Packages, you can focus on what matters most—growing your business and satisfying your customers—while we take care of your equipment.
Get Started Today
Don't let equipment issues slow down your supply chain. Explore our Active Care Packages and discover how Bidvest Mobility can help you maintain peak operational efficiency. Contact us today to learn more about our service offerings and how we can tailor a package to suit your business needs.